Awesome Support – Guest Tickets Add-on


This add-on allows users to enter a ticket without having an account on the system. This can help to create less friction in the support process and is suitable for a large variety of customer support organizations.

The extension accepts the ticket data and automatically:

Creates an account
Creates the ticket
Logs the user out and redirects to a thank-you page
Users with email addresses that are already registered are prompted to login before creating a ticket.

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